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    Shipping & Guarantee

    Shipping Schedule by USDA hardiness zone

    Plants will be shipped at the proper time for planting in your USDA hardiness zone. If requested, we will accommodate specific ship dates when possible.
    Don't know your hardiness zone? Find it by zip code here: Zone by Zip Code

    Fall Shipping Season (October 1 - January 15)*

    • USDA Hardiness Zone: 1-4 (Ships Early October)
    • USDA Hardiness Zone: 5-6 (Ships Late October**)
    • USDA Hardiness Zone: 7-8 (Ships November**)
    • USDA Hardiness Zone: 9-10 (Ships December**)
    Spring Shipping Season (March 15 - June 15)

    • USDA Hardiness Zone: 9-10 (Ships Early April)
    • USDA Hardiness Zone: 7-8 (Ships April)
    • USDA Hardiness Zone: 5-6 (Ships Late April)
    • USDA Hardiness Zone: 1-4 (Ships May)
    * Bearded Iris, Crocus sativus, Eranthis, Galanthus and Lycoris orders will be shipped as soon as available in Fall.
    *Forcing (prepared) Amaryllis begin shipping mid-October
    **Orders from colder zones received after shipping has begun in Fall will have priority weather permitting.

    Shipping and Handling Charges

    All orders are shipped via UPS Ground / UPS SurePost

    • Orders Under $59.99 (Shipping is $9.50)
    • Orders between $60 to $249.99 (Shipping is 15% of order total)
    • Orders between $60 to $749.99 (Shipping is 10% of order total)
    • Orders over $750 and over (Shipping is FREE)
    Plant Guarantee / Warranty

    • We guarantee our plants to be completely healthy and properly sized when they arrive at your location. Please inspect plants within 48 hours of receipt of shipment and notify us immediately with concerns. We are not responsible for issues that may arise during the growing season (ie. weather) since this is beyond our control.
    • We guarantee our plants to be true-to-name when they do bloom.
    • Should one of the above conditions not be met, our liability is limited to replacement (subject to availability), a credit to be used against other purchases, or a prompt refund of the purchase price - whichever option the customer prefers.
    If you have any questions or problems, please contact us via the following methods:

    • Our website contact form (Click Here)
    • Email us at info@terraceiafarms.com
    • Phone us at (800) 858-2852 or fax us at (704) 257-2079
    • Write us at 3810 Terra Ceia Rd, Pantego NC, 27860